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CLA

CONTAINER LEDGER ACCOUNT (CLA)

Demurrage & Detention

As a neutral body, we D&D CONTROL offer a solution where we have proven our success in centralizing collection of demurrage and detention charges on behalf of the SA/NVOCCs.

In this respect, with our excellent track record and experiences in collecting the Demurrage & Detention charges, we are most grateful to extend and offer SA/ NVOCCs our new service ‘M&R Collection’ to ease the difficulty faced by SA/NVOCCs on the collection of M&R - Third Party Claim mechanism.

Maintenance & Repair

D&D Control M&R Team will liaise with all parties concerned, such as Depots, SA, Consignee, Forwarding who are involved pertaining to container damage repair, technical support and coordinate an independent surveyor to have a fair acceptance and conclusion for both sides.

By doing this, SA/NVOCCs will save a lot time in dealing with claims which may cause additional manpower to monitor.

Our target is to achieve 100% collection of the M&R charges for SA/NVOCCs.

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CONTAINER DEMURRAGE & DETENTION PROCESS FLOW

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